Returns & Exchanges
At Marco Bicego, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your selection, we accept returns of unworn, pristine items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the jewelry in its original designer packaging and include all certificates of authenticity to ensure a full refund.
Attach the Label
Download and print the prepaid insured shipping label provided via email and securely affix it to the outside of your return box.
Ship and Track
Drop off your package at any authorized carrier location; once received and inspected at our atelier, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing